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    Date: 2024-01-14 11:16:30.153915

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    Date: 2024-01-23 09:00:28.696630

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REFUND for NBI renewal

Requested from NBI by J. Ancheta at 11:16 AM on Jan 14, 2024.
Purpose: Refund for double payment in NBI clearance
Date of Coverage: 01/14/2024 - 01/14/2024
Tracking no: #NBI-010634865909

Ancheta 11:16 AM, Jan 14, 2024 

Good day, I just want to request a refund on my renewal for my nbi clearance today because I paid two times accidentally. The reference number of it is MP9PYNBPIS. I already paid my 2nd transaction so I just want to request a refund on my 1st payment. Thank you


January 23, 2024

Dear Jake Lewis,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

If you booked an online appointment schedule twice, and both are successfully paid, but you want to cancel and refund the other transaction, please call our customer support hotline number for proper assistance, and this will undergo a proper investigation before the processing of the refund request.
09617319404 (Smart)
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For feedbacks, kindly accomplish the form on this link:
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Thank you very much. 

Respectfully,
FOI Receiving Officer

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