National Bureau of Investigation

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    Date: 2023-12-14 02:39:34.455340

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    Date: 2023-12-20 14:52:06.371859

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NBI PAYMENT REFUND

Requested from NBI by T. Gesim at 02:39 AM on Dec 14, 2023.
Purpose: Refund
Date of Coverage: 12/14/2023 - 12/14/2023
Tracking no: #NBI-023011410794

Gesim 02:39 AM, Dec 14, 2023 

Hello , I would like to request for a refund for the transaction that I have paid twice for renewal of my NBI clearance through gcash payment method.


December 20, 2023

Dear Thari Jane,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

As regards your concern, please call our customer support hotline number for proper assistance, and this will undergo a proper investigation before the processing of the refund request.
09617319404 (Smart)
09608915222 (Smart)
09608915224 (Smart)
09608287044 (Smart)
09551405330 (Globe)

Thank you very much. 

Respectfully,
FOI Receiving Officer

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