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Date: 2023-10-24 22:27:08.512518
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Date: 2023-10-25 08:38:56.744771
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Requested from NBI by R. Macalino at 10:27 PM on
Oct 24, 2023.
Purpose: Hi I would like to refund my payment for nbi clearance. I chose the wrong date in the first payment.
Date of Coverage: 10/23/2023 - 10/24/2023
Tracking no: #NBI-027871034991
October 25, 2023 Dear Raymart, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. If you inputted incorrect details or information upon registration, you can go back to your online registration and edit the editable wrong information PROVIDED THAT IT HAS NOT YET BEEN PROCESSED. If the NBI Clearance is already printed, you need to register online again. The NBI has the right to forfeit fees collected once transactions on the first registration with incorrect details. On the other hand, you may call our customer support hotline number. Please note that your request for refund will undergo a proper investigation. 09617319404 (Smart) 09608915222 (Smart) 09608915224 (Smart) 09608287044 (Smart) 09551405330 (Globe) Thank you very much. Respectfully, FOI Receiving Officer
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