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    Date: 2023-08-24 19:38:02.430102

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    Date: 2023-08-29 14:42:03.375686

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REQUEST FOR INVESTIGATION (Unionbank & Shopee) & HELP RECOVER FUNDS

Requested from NBI by A. Abarquez at 07:38 PM on Aug 24, 2023.
Purpose: Recover my money from scammers (Unionbank to ShopeePay)
Date of Coverage: 08/24/2023 - 08/24/2023
Tracking no: #NBI-081291390441

Abarquez 07:38 PM, Aug 24, 2023 

Hello please investigate and help recover my money. I sent an email to afad@nbi.gov.ph to narrate the details.

Abarquez 07:57 PM, Aug 24, 2023 

I sent another email to afad@nbi.gov.ph August 24, 2023 7:54PM with reference to this tracking code. I provided a narration and the screenshots that are relevant for investigation. Hopeful that you can help expedite the process.

Abarquez 07:58 PM, Aug 24, 2023 

Screenshot of my email

Abarquez 08:01 PM, Aug 24, 2023 

Complete email screenshots

Abarquez 08:03 PM, Aug 24, 2023 

Email attachments


August 29, 2023

Dear Arianne June,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
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Thank you very much. 


Respectfully,
FOI Receiving Officer

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