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    Date: 2023-07-19 16:58:13.071193

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    Date: 2023-08-01 09:33:01.891726

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File a complaint against Peramoo, an online lending app

Requested from NBI by O. Talip at 04:58 PM on Jul 19, 2023.
Purpose: Personal Safety
Date of Coverage: 07/18/2023 - 07/19/2023
Tracking no: #NBI-100663470466

Talip 04:58 PM, Jul 19, 2023 

Good day! I would like to report an incident:
1. Harrassment made (via SMS) by Peramoo, online app. This happened yesterday, July 18, 2023. 
2. The said online app, thru its collecting officer, send messages which are below the belt, threatening words such as posting my name and pictures on social media once I continuously failed to settle by financial obligation, despite my appeal to understand my situation. 
This is a serious matter for me and some other people who availed their loan services. I am hoping for your immediate action against this case. Thank you!


August 1, 2023

Dear Oliver,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
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Thank you very much. 


Respectfully,
FOI Receiving Officer

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