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    Date: 2022-01-16 17:19:58.350807

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    Date: 2022-01-17 11:22:29.685749

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Eperash online lending app

Requested from NBI by E. Gabaldon at 05:19 PM on Jan 16, 2022.
Purpose: To capture these loan sharks, they are charging too much to the lenders and even have hidden fees
Date of Coverage: 01/14/2022 - 01/16/2022
Tracking no: #NBI-106318579961

Gabaldon 05:19 PM, Jan 16, 2022 

This is my second time to request hope you’ll notice it. Eperash doesn’t stop sending me text messages, emails and even calling to threaten me because of money I did not use, I requested to cancel my application the very day I applied to their company via mobile app for a loan. And since there is no cancel option in their app, I sent them email with details and everything informing them that I want to cancel my application and yet they still disbursed it so I sent it back to them the very same day. They still want me to pay the interest. They are badmouthing me via text

Suarez 11:22 AM, Jan 17, 2022 

January 17, 2022

Dear Eloisa Gabaldon,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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