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    Date: 2021-10-27 22:38:48.464717

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    Date: 2021-10-28 17:03:18.061519

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Kpop merch scam by @hyunshoph on twitter

Requested from NBI by C. Coronel at 10:38 PM on Oct 27, 2021.
Purpose: makuha ang items na binili namin, mabigyan kami ng refund o makasuhan ang mga taong ito
Date of Coverage: 07/07/2021 - 10/27/2021
Tracking no: #NBI-128921875376

Coronel 10:38 PM, Oct 27, 2021 

Samantha Nicole Mercado the seller, sold kpop albums in her twitter shop @hyunshoph but it is now 3 months and we haven't received our orders yet(nagdeactivate narin siya). she claims that she has been scammed by her supplier, but we doubt it because she can't drop the name of her supplier as well. She and her mother are nowhere to be found now, they're not replying to the buyers.  More than Php 140K ang nai-scam nila.
link of the shop: https://twitter.com/hyunshoph
fb link of the profile of samantha's mother : https://www.facebook.com/janice.g.mercado
gcash phone number used: 09184117021

Suarez 05:03 PM, Oct 28, 2021 

Dear Cerinne Coronel,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. 

In order to properly address your concerns, may we request that you submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to the NBI Regional or District Office nearest you and bring the aforesaid documents. 
 
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Respectfully,

Nicanor Suarez
FOI Receiving Officer

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