National Bureau of Investigation

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    Date: 2021-11-26 10:40:22.565873

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    Date: 2021-12-01 10:03:56.175551

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Fraud/Bogus Buyer

Requested from NBI by A. Rioja at 10:40 AM on Nov 26, 2021.
Purpose: To report a bogus buyer who did not payed us after receiving the item.
Date of Coverage: 11/17/2021 - 11/26/2021
Tracking no: #NBI-183889912821

Rioja 10:40 AM, Nov 26, 2021 

I would like to file a report about one of our customer who is a bogus buyer who ordered 4000 pesos worth of our item, shark grill and trellis which is a motorcycle accessory. When he was able to receive the item suddenly we could not contact him on facebook and on his cellphone number. We believed that our number and accounts on facebook were being blocked. We were able to get his information (name, address, cellphone number, ID) which is listed below. Thank you!

Name: Ryan Miller Agana
Address: san pascual batangas city. bloomfields homes
Contact number: 09459859882

Suarez 10:03 AM, Dec 01, 2021 

Dear Angela Rioja,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI FOI handles requests for data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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