National Bureau of Investigation

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    Date: 2021-11-14 15:09:30.458643

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    Date: 2021-11-28 11:03:00.834477

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Scammed in FB Market

Requested from NBI by I. Cadavida at 03:09 PM on Nov 14, 2021.
Purpose: To get my money back and stop the person from scamming others
Date of Coverage: 11/13/2021 - 11/14/2021
Tracking no: #NBI-203107022219

Cadavida 03:09 PM, Nov 14, 2021 

Hi  i would like to file a complaint about Janice Alcantara. We paid her 6525php for a Nintendo Switch Lite but when we were booking a Grab rider, she blocked us and stopped responding. Please help us.

Suarez 11:03 AM, Nov 28, 2021 

Dear Ieleen Cadavida,

Greetings! 

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. 

Please be informed that the NBI-FOI handles requests for data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also report illegal activities to NBI via these numbers and link: 
0966 472 3056 
0961 734 9450 
0975 153 9146 (Regional) 
02-8524-02-37 

https://nbi.gov.ph/contact-us/ 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). 

Thank you. 

Respectfully, 
FOI Receiving Office

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