National Bureau of Investigation

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    Date: 2023-12-01 12:33:28.834395

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    Date: 2023-12-06 15:19:47.527951

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REFUND FOR MY PAYMENT FOR NBI CLEARANCE

Requested from NBI by M. Ongaria at 12:33 PM on Dec 01, 2023.
Purpose: For refund of payment due to unintentional mistake.
Date of Coverage: 12/01/2023 - 12/01/2023
Tracking no: #NBI-225261162556

Ongaria 12:33 PM, Dec 01, 2023 

Hi! I would like to request a refund for my payment for NBI Clearance, amounting to One Hundred and Sixty Pesos (Php 160.00) with Reference No. 866477351. The payment was done thru Gcash App. 

The reason for this request is that, I made a mistake regarding the application of NBI Clearance. I applied through the 'Renewal of Clearance' instead of 'Applying for New', not knowing the renewal is only available in Manila. But I am here in Lucena City, and I suppose to pick up my clearance in NBI Lucena City District Office today, December 1, 2023. I hope you can consider my request. Thank you.


December 6, 2023

Dear Michael,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

As regards your concern, kindly reach out our NBI customer support hotlines at the following numbers for  proper assistance.
09617319404 (Smart)
09608915222 (Smart)
09608915224 (Smart)
09608287044 (Smart)
09551405330 (Globe)

Thank you very much.

Respectfully,
FOI Receiving Officer

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