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    Date: 2021-10-02 17:31:15.083295

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    Date: 2021-10-12 18:55:06.478513

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CREDITOR HARASSMENT

Requested from NBI by S. lipa at 05:31 PM on Oct 02, 2021.
Purpose: Fair Debt Collection Practices Act.” Section 2. Declaration of Policy.
Date of Coverage: 08/21/2021 - 09/30/2021
Tracking no: #NBI-345369189718

lipa 05:31 PM, Oct 02, 2021 

Hi NBI,

I would like to ask the procedure on how to file a complaint against my creditor.
They keep on harassing me, they contact my relatives and they threat to go to my workplace to get my ATM.


Thanks,
Shiela

Suarez 06:55 PM, Oct 12, 2021 

Dear Shiela lipa,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. 

To file a formal complaint, kindly proceed to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. You may also reach us via this link: https://nbi.gov.ph/contact-us/
 
If dissatisfied with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,

Nicanor Suarez
FOI Receiving Officer

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