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    Date: 2023-08-29 14:30:03.118771

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    Date: 2023-08-29 14:51:14.903296

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Online Scammer Report

Requested from NBI by K. Herrera at 02:30 PM on Aug 29, 2023.
Purpose: Refund & Banned this shop/owner
Date of Coverage: 08/27/2023 - 08/27/2023
Tracking no: #NBI-356036185927

Herrera 02:30 PM, Aug 29, 2023 

May online shop po sa Instagram named preloved_lovelostluxury.ph. they are selling preloved luxury items. Nag-order po ako kase nakita ko na may dti permit. Nagbayad na po ako through Gcash. But now the are asking me to pay additional PhP 25,000 para makuha ko yung item.

Please investigate this shop baka po mat race ang IP Address para po hindi na makapangloko


August 29, 2023

Dear Karen,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

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Thank you very much. 


Respectfully,
FOI Receiving Officer

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