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    Date: 2023-10-14 22:16:09.604278

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    Date: 2023-10-17 07:18:32.024021

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Unauthorized Transaction in my gcash account!

Requested from NBI by J. Rosales at 10:16 PM on Oct 14, 2023.
Purpose: To get my 20,000 back.
Date of Coverage: 10/08/2023 - 10/13/2023
Tracking no: #NBI-374276552950

Rosales 10:16 PM, Oct 14, 2023

Hi! I would like to file a complaint regarding: 

1. Unauthorized transaction in my gcash account. 

2. There's a numerous OTP sending to me without asking for it. 

3. And then, sunddenly, my 20k lost that easily. 

4. Please help me get my money back! I really need it for my tuition fee.

October 17, 2023

Dear Jireh,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you very much. 


Respectfully,
FOI Receiving Officer

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