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    Date: 2021-10-24 23:21:10.737961

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    Date: 2021-10-25 09:44:16.875632

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Fraud Seller at Lazada

Requested from NBI by D. Mantac at 11:21 PM on Oct 24, 2021.
Purpose: AWARENESS, TO KNOW HIS IDENTITY, AND TO GET BACK MY REFUND
Date of Coverage: 09/06/2021 - 09/24/2021
Tracking no: #NBI-396828260624

Mantac 11:21 PM, Oct 24, 2021 

I would like to report a fraud seller and scammer.I order a printer in Lazada App and this seller contacted me on Viber & Whatsapp asking for a 40% downpayment.Until he keeps asking for full payment and he sends me a fake transaction code of an item.At 1st I viewed it in Lex but mislook it that had already been delivered until the day of delivery, I check it again on the site. It was already claimed in the year 2020.till he said the item was on hold by an authority. He asked again for 2k for tax compensation and told me it was refundable upon delivery. Please help me to identify dis SCAMMER

Suarez 09:44 AM, Oct 25, 2021 

Dear Diana Rose Mantac,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. 

In order to properly address your concerns, may we request that you submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Kindly proceed to to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and bring the aforesaid documents. 
 
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

Thank you.


Respectfully,

Nicanor Suarez
FOI Receiving Officer

Mantac 10:06 PM, Oct 25, 2021 

Can I use email or thru email instead? It's too far from my current location. Thank you!

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