National Bureau of Investigation

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    Date: 2022-02-16 09:12:33.857985

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    Date: 2022-02-17 09:56:59.828013

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Online Lending App Harrassment, text blasting & illegal accessing of my phone contacts

Requested from NBI by R. Nerona at 09:12 AM on Feb 16, 2022.
Purpose: TO STOP OLA HARRASSMENT & INHUMANE ACTS & BEHAVIOR. GIVE THEM LAWFUL PUNISHMENT
Date of Coverage: 01/30/2022 - 02/16/2022
Tracking no: #NBI-397665621189

Nerona 09:12 AM, Feb 16, 2022 

I'am formally filing a complaint to the  OLA as their agents keeps on harassing me. Reporting CyberCrime (esp. libel and harassment) All of the OLA violates the data privacy laws in which they keep on texting my contacts. In addition all agents sending me unlawful text messages including death threats and false information pretending relatives. I as a victim and there are a lot of people they scam already like kahit Hindi naman po kumukuha sa kanila. Sinasabi na may utang sa kanila. I am hoping for the immediate arrest of this individuals and for the closure of their illegal operation.

Suarez 09:56 AM, Feb 17, 2022 

February 17, 2022

Dear Rachel Mae Nerona,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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