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    Date: 2021-11-15 10:47:24.677394

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    Date: 2021-11-19 11:52:21.209116

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Death Threats, Harassment, Violation of Privacy of OLA

Requested from NBI by J. Marbella at 10:47 AM on Nov 15, 2021.
Purpose: Takedown and make abusive OLA and collectors accountable
Date of Coverage: 10/31/2021 - 11/15/2021
Tracking no: #NBI-399679578539

Marbella 10:47 AM, Nov 15, 2021 

My mother is recently a victim of harassment of different online lending apps. Unable to settle the loan on time, online lending apps  like "Happy Peso 2", "Tcredit", "PesoPop", "PesoKwento" result to harassment, public shaming, unauthorized use of personal information, and death threats. I hope concerned government agencies and law enforcement agencies will take actions against these abusive OLA.

Suarez 11:52 AM, Nov 19, 2021 

Dear Jaineil Marbella,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI FOI handles requests for data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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