Requested from NEA by A. Asama at 01:08 AM on
Sep 06, 2023.
Purpose: Asking for help in national government
Date of Coverage: 08/01/2023 - 09/05/2023
Tracking no: #NEA-312954741591
Asama 01:08 AM, Sep 06, 2023
Hi good day, as you are aware still there’s no improvement and good electricity services in yeh province Basilan, as you are aware our light bulb at home has been damaged due to on-and-off electricity. We consumers are most pitiful because we’re paying correctly of our electric bill but why is the service they provide to consumers like that. Even there’s always blackout and yet our electric bill is high. Kindly request at your good office to seek help from our President to address this matter. Thank you.
Officer 01:54 PM, Sep 07, 2023
September 7, 2023
Dear Albert,
Thank you for your request dated Sep 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for There’s no improvement of power supply in Basilan.
We received your request on Sep 06, 2023 and will respond on or before Sep 27, 2023 01:08:11 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5FQS0zMTI5NTQ3NDE1OTEM, for request with ticket number #NEA-312954741591.
Thank you.
Respectfully,
FOI Receiving Officer
FOI Officer
Management Service 02:04 PM, Sep 18, 2023
September 18, 2023
Dear Albert Asama,
Greetings!
Thank you for your request dated Sep 06, 2023 01:08:11 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your request
You asked for There’s no improvement of power supply in Basilan.
Response to your request
While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, we have endorsed your request to Basilan Electric Cooperative, Inc. at baselco_inc@yahoo.com and directed said electric cooperative to coordinate with you and provide clarification/measures being undertaken on your concern.
For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Consumer Development & Protection Division (CDPD) at nea_cdpd@yahoo.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Electric Cooperative Management Service
FOI Officer
I think you have to do some actions, still the BASELCO doing same, yesterday (30 November) 4 times black out and today 1st of December, 3 times (on and off). I received the bill for the month of October, our bill caused high due to on and off electricity. We consumers frustrated about what they are doing to us. Where is the justice?
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