National Housing Authority

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    Date: 2022-08-03 11:15:48.074271

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Citizens Charter of NGC - decisions on who will benefit from NGCHDP

Requested from NHA by L. Francisco at 11:15 AM on Aug 03, 2022.
Purpose: clarify matters regarding HOA and NGC Citizens Charter for decisions related to NGCHDP Beneficiari
Date of Coverage: 08/02/2022 - 08/03/2022
Tracking no: #NHA-684015258343

Francisco 11:15 AM, Aug 03, 2022

Hi. I would like to know the CItizens Charter of the NGC being led by Lina Fuensalida in the following matter
1. relationship with the HOA Officers
2. request to avail / become a beneficiary of NGCHDP - so we can become the official awardee of Block 5 Lot 20 PSD-1175 with title No. 141312
3. also relationship with NHA
4. What are the steps to avail / become a beneficiary of NGCHDP

Respectfully yours,
Lanie Francisco

Decision Maker 02:41 PM, Aug 03, 2022

August 3, 2022

Dear Ms. Francisco:

Thank you for your request dated August 03, 2022, for Citizens Charter of NGC: Relationship with the HOA Officers; Request to avail/ become NGCHDP Beneficiary; Relationship with NHA; and Steps on how to avail or become a NGCHDP beneficiary.

We will endorse your request to our concerned department/ office and provide you updates/ feedbacks as soon as the information becomes available.

Thank you.

Very truly yours,

JASON P. CASTRO, SR.
FOI Receiving Officer
FOI Compliance and Monitoring Unit

Francisco 10:14 PM, Aug 04, 2022

Due to the sensitivity of the issue - I would like to receive a black and white response from NHA and NHCHDP. It is also a bit concerning that -instead of a response from NHA or NGCHDP -- Lina Fuensalida of NHCHDP - sent me a formal letter summoning me to go to their office at NGC Westside. I have received some reports that some applicants of the NGCHDP benefits - were being isolated/ bullied or harassed by certain employees of NGCHDP. Please send me the Citizens Charter of NHA and NGCHDP before I go to their office. If my presence is really necessary - I would have to ask for legal assistance first to ensure my rights are protected. I have initiated a conversation with the  NGCHDP by writing a letter directly to Pablo cc copying Julieta San Gabriel (LIna's predecessor) last May 2022- but there was no response.

Francisco 10:25 PM, Aug 04, 2022

Again - I would like to request a copy of the Citizens Charter of NHA and NGCHDP.

As per this 2019 report from NHA
https://nha.gov.ph/wp-content/uploads/2021/06/AR2019-round-5-6-14-21-office.pdf

NHA Housing Programs include:
B. Regional Resettlement
• Involves the implementation of local
regional resettlement projects as
joint National Government and Local
Government undertakings

SETTLEMENTS UPGRADING
PROGRAM
• Intended to address security of tenure
and infrastructure requirements of informal
settlements on government-owned lands
proclaimed or designated as socialized
housing sites
• Covers survey ad titling of individuals
lots for disposition to qualified occupants,
infrastructure development, housing
construction and rehabilitation of existing
project sites

IMPLEMENTATION SCHEME
3 . C O M M U N I T Y - B A S E D I N I T I A T I V E
APPROACH (CBIA)
This implementation scheme is designed to
build on the community’s initiative and promote 
the participation of affected families, through
their Community Associations (CA), in the
relocation and resettlement decision-making
process. The CA shall participate in the project
planning and implementation, particularly in
the choice of permanent housing/resettlement
project sites, acquisition of house and lot units
through financing in their selected sites, and
other activities to participate in the project
implementation process.

I presume that with COmmunity Associations (CA) - includes Homeowners Association. And in terms of regulatory agency for Homeowners Association is DSHUD (formerly HLURB).

If that is the case - does it follow that the NHA and NGCHDP should only be dealing with HOAs that were properly accredited by DSHUD/HLURB?

Maninit 01:07 PM, Aug 05, 2022

August 5, 2022

Dear Ms. Francisco:

Greetings!

Thank you for your request dated Aug 03, 2022, for information on NHA NGC Housing Development Project's Citizens' Charter.

Per coordination with our NGC project office, an email letter was sent to you on August 4, 2022, inviting you to attend a meeting on August 8, 2022, Monday at 9:30 am at the NGC office in Bayanihan Hall, Faustino St., Brgy. Holy Spirit, Quezon City.

Attached herewith is a copy of the said letter for your information and reference.

Thank you.

Very truly yours,


MARICRIS G. MANINIT
Head, FOI Compliance and Monitoring Unit
Information Chief A, Corporate Planning Department

Attachments:
 NGC letter to Lanie Francisco.jpg

Francisco 12:03 PM, Aug 06, 2022

I prefer a black and white response. As there are allegations that NGCHDP have been bullying residents in our area. I also have visited their office last May 2022 but instead of responding to my questions - they focused on the issue of the 2 HOA and asked me to send a letter to Julieta San Gabriel instead. No response since then. If NGCHDP would insist that I present myself at their office. I need more time to look for legal assistance.

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