National Housing Authority

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  • REQUEST SUBMITTED

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    Date: 2023-05-18 17:36:14.766794

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    Date: 2023-05-19 17:34:29.328001

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    Date: 2023-05-19 19:25:30.064211

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House and lot purchased

Requested from NHA by E. Morales at 05:36 PM on May 18, 2023.
Purpose: Seek for refund of house and lot purchased
Date of Coverage: 05/18/2023 - 05/18/2023
Tracking no: #NHA-096795047657

Morales 05:36 PM, May 18, 2023 

Good day,
I want ro make a complaint on house and lot purchased with Antel group

Ang ourchased po namin last 2019 fully paid equity 2020 ay di mo umusad. Nagkaroon ng pandemic di na process ni bank dahil lack of follow up from antel.  I cile a complai at nag offer ng down grade to lot purchased pero di pa rin umusad

Naka baya na kami ng full equity.
Kami po ay isang OFW nandito sa Dubai nag work
Thanks
Emily morales

Decision Maker 05:34 PM, May 19, 2023 

May 19, 2023

Dear Ms. Morales:

Thank you for your request dated May 18, 2023, for lodging your complaint on your house and lot purchased from Antel Group.

You may directly coordinate with the Department of Human Settlements and Urban Development (DHSUD) which have jurisdiction regarding your concern. "Sana po ay makatulong".

Providing you their contact details: 
424 40 70 | 0961-137-0196
Email: info@dhsud.gov.ph

Thank you.

Very truly yours,

JASON P. CASTRO, SR.
FOI Receiving Officer
FOI Compliance and Monitoring Unit

Maninit 07:25 PM, May 19, 2023 

May 19, 2023

Dear Ms. Morales:

Greetings!

Thank you for your request dated May 18, 2023, for assistance regarding the property you purchased from Antel Group of Companies.

Please be informed that the said institution is not connected with the National Housing Authority (NHA). However, you may lodge your complaint before the Department of Human Settlements and Urban Development (DHUSD) at the following contact information:

a. Office Address: DHSUD Building, Kalayaan Avenue, corner Mayaman Street, Diliman, Quezon City, 1101
b. Contact numbers: 8424 40 70 | 0961-137-0196
c. E-mail address: info@dhsud.gov.ph
d. Website: www.dhsud.gov.ph

For your information and reference.

Thank you. 

Very truly yours,


MARICRIS G. MANINIT
Head, FOI Compliance and Monitoring Unit
Information Chief A, CPD

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