National Privacy Commission

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    Date: 2022-06-25 19:18:09.549221

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    Date: 2022-07-07 21:10:53.219970

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STOP threats and harassment By Online Lenders

Requested from NPC by F. Tayo at 07:18 PM on Jun 25, 2022.
Purpose: Complaint
Date of Coverage: 04/01/2022 - 06/25/2022
Tracking no: #NPC-441127860670

Tayo 07:18 PM, Jun 25, 2022 

I would like to lodge a complaint regarding those Online lenders that are harassing and threatening the borrowers thru txt messages and calls. They even shame the borrowers thru social media by posting the personal Identifactions. These things causes depression and anxiety to the borrowers. They ruin the borrowers lives. Most the borrowers lost their jobs because of the harrasment, threatens and shaming, and some of the borrowers ended their lives as well because of those ill mannered online lenders. Hope you can help with this issue. It is very alarming.


Dear Frecy may Tayo,

Greetings!

Thank you for your request dated Jun 25, 2022 07:18:09 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged unauthorized access, harassment, and death threats of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://pcoomaster02202018193000-dot-efoi-ph.appspot.com/help
FOI Officer

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