National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-09-07 16:03:18.446441

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  • REQUEST DENIED

    Your request was denied

    Date: 2021-09-16 12:34:28.478970

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EASY PESO PRO hacked and texted all my contacts in my phonebook and insist that thyre co makers

Requested from NPC by A. YUZON at 04:03 PM on Sep 07, 2021.
Purpose: complaint
Date of Coverage: 09/07/2021 - 09/07/2021
Tracking no: #NPC-447230773729

YUZON 04:03 PM, Sep 07, 2021 

Hi i would like to request for assistance in informing the NPC that this lending app accessed all my contacts and sent them text messages regarding a debt. there's a total of 26 people on my contacts who received the same message telling them i have a debt that needs to be  paid whats alarming is that theyre telling them that theyre comakers even if theyre not.


September 16, 2021

Dear MS. YUZON:

Greetings!

Thank you for your request dated Sep 07, 2021 04:03:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access of your contacts of an Online Lending App.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

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