National Privacy Commission

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    Date: 2022-01-29 18:34:59.625770

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    Date: 2022-02-07 19:55:14.903759

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Report on data privacy violation

Requested from NPC by M. Guevarra at 06:34 PM on Jan 29, 2022.
Purpose: To stop sending and harassing messages to all my contacts about my online debt
Date of Coverage: 01/04/2022 - 01/29/2022
Tracking no: #NPC-462166507801

Guevarra 06:35 PM, Jan 29, 2022 

Hi. I am a victim of online lending apps.I wish for your help regarding my problem on online lending apps. I understand that i have obligation to pay my debts but i think its not right that they call and text all of the people saved in my contacts including my family, friends, and respected mam  sirs, they are being rude and unprofessional. My contacts shouldnt be involved in to this matter plus they have messages with threats or saying that i was a scammer, my family is syndicate, and a thief and stole to their company. They threaten me also that they will post my pic and id online.helppo


Dear Mylene Guevarra,

Greetings!

Thank you for your request dated Jan 29, 2022 06:34:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Report on data privacy violation.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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