National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2022-04-20 16:17:57.887451

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    Date: 2022-05-23 08:49:35.735715

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Harassment, Unfair Debt Collection, data privacy breach, threats, public shaming

Requested from NPC by j. Imbis at 04:17 PM on Apr 20, 2022.
Purpose: Punishment for agents and closure of the online lending app
Date of Coverage: 04/13/2022 - 04/20/2022
Tracking no: #NPC-515234464374

Imbis 04:17 PM, Apr 20, 2022 

I would like to report the online lending apps. They keep on calling and sending inappropriate messages to my contacts (using untraceable numbers) even though I did not mentioned them as my references. They created facebook group chats with my relatives and my fb friends posting my photo and identity card. Also, they posted my photo and Identity card in one of the buy and sell groups in facebook. Hope you will look into this issue. Thank you.


Dear JASMIN Imbis,

Greetings!

Thank you for your request dated Apr 20, 2022 04:17:57 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Harassment, Unfair Debt Collection, data privacy breach, threats, public shaming.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://foi.gov.ph/help
FOI Officer

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