National Privacy Commission

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    Date: 2022-05-09 03:30:49.647923

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    Date: 2022-06-22 14:57:20.781574

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Harassments of online lending app (Zora, Zada, Cash Will, Pesohere, Topeso and etc

Requested from NPC by H. Buendia at 03:30 AM on May 09, 2022.
Purpose: For the Agency to look into these OLA on how they are violating SEC circular and data privacy
Date of Coverage: 05/03/2022 - 05/08/2022
Tracking no: #NPC-529042170703

Buendia 03:30 AM, May 09, 2022 

Hi, I would like for the agency to look into the violations of the above mentioned illegal online lending app for their breach of their client's data privacy as for their threat that they will contact and message all the contacts on my phonebook and shame me on social media and even threaten to visit my workplace. 
As per circular No. 20-01 published by the commission in response to numerous complaints that online lenders were illegally using the personal data of clients and those of others on their contact lists, causing damage to their reputation and violating their rights as data subjects.


Dear Harlene Buendia,

Greetings!

Thank you for your request dated May 09, 2022 03:30:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Harassments  of online lending app (Zora, Zada, Cash Will, Pesohere, Topeso and etc.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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