National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-12-11 09:43:24.379032

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  • REQUEST DENIED

    Your request was denied

    Date: 2021-12-20 09:18:11.534392

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Online harassment and posting of posts in my Facebook and texting my phone contacts w/o permission

Requested from NPC by R. Balano at 09:43 AM on Dec 11, 2021.
Purpose: Protection and safety
Date of Coverage: 12/07/2021 - 12/11/2021
Tracking no: #NPC-552462452612

Balano 09:43 AM, Dec 11, 2021 

I would like to complain against Good Pocket Lending Company for posting in my Facebook and hacking my phone by texting my contacts that I am a theft and scammer and that my family will be harmed if I will pay today. My loan got due yesterday so they are utilizing mg data illegally and to malign my name for a small loan with excessive interest.


December 20, 2021

Dear Ranulfo Balano,

Greetings!

Thank you for your request dated Dec 11, 2021 09:43:24 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access, alleged public shaming and harassment of some online lending apps.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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