National Privacy Commission

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    Date: 2022-03-02 13:33:37.993090

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    Date: 2022-03-28 10:07:43.233839

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Rights of borrowers sa online lending..michael de la cruz

Requested from NPC by M. De la cruz at 01:33 PM on Mar 02, 2022.
Purpose: Para sa aming karapatan maski kami ay borrower
Date of Coverage: 03/02/2022 - 03/02/2022
Tracking no: #NPC-596006267646

De la cruz 01:33 PM, Mar 02, 2022 

Alam mo naman po ang mali ko dahil nag loan ako sa kanila at kailangn ko.. nagkasunod sunod lng dahil pag mag due date nako ay apply ako sa iba para maipangtakip ko lng po sa nauna dahil wala pako trabaho nun dahil nagkasakit ang tatay ko na kailangn ko ng pera para sa sarili ko.. hindi nmn po ako humihinto ng komunikasyon sa kanila at nakikiusap po ako lagi na babayaran ko at hndi ako tumitigil para maayos kuna po.. wag lang po sana ganito na ang hirap kumilos dahil sa mga message nila sakin at nangyayari po.


Dear Michael De la cruz,

Greetings!

Thank you for your request dated Mar 02, 2022 01:33:37 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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