National Privacy Commission

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    Date: 2022-05-11 00:22:49.547396

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    Date: 2022-06-22 15:05:19.780975

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Stop online lending app client harassment and threats

Requested from NPC by A. MADULID at 12:22 AM on May 11, 2022.
Purpose: Stop harassment and Public shaming and threats to lending app client
Date of Coverage: 05/09/2022 - 05/10/2022
Tracking no: #NPC-598254616672

MADULID 12:22 AM, May 11, 2022 

Please can you help me to stop this illegal online lending company. Like Cashcow, Binhi, Upeso, Peranyo, Zippeso, Pesoplus/Lpeso these agents are so rude and arrogant on handling the client to pay the loan. They even give threats to the client at the same time to the personal contacts from the phonebook. They are posting pictures in social media and telling that i am a thief together with my government issued ID. Please help me stop them because i have hypertension and im not feeling good now.


Dear ARLENE MADULID,

Greetings!

Thank you for your request dated May 11, 2022 12:22:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Stop online lending app client harassment and threats.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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