National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2021-06-16 08:14:32.993103

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    Your request was denied

    Date: 2021-06-30 08:51:11.227601

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MaryGrace belleza

Requested from NPC by M. Belleza at 08:14 AM on Jun 16, 2021.
Purpose: Use of my contact informations
Date of Coverage: 06/16/2021 - 06/16/2021
Tracking no: #NPC-601102709701

Belleza 08:14 AM, Jun 16, 2021 

Dear sir/Ma'am, I would like to complain regarding with  online loan app suncash, my phone was stolen last year and as i remember there is only 2 number I put as a reference my brother and my mother's number, they haven't received any messages , but I was supprised that my contacts saved in that stolen phone received messages from them regarding with my loan. And I think it's a public shaming which can result for me to lose my job. I hope you can help me regarding this matter. Thank you.


June 30, 2021

Dear Mary Grace Belleza,

Greetings!

Thank you for your request dated Jun 16, 2021 08:14:32 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to harassment of an Online Lending App.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email-reply.
Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response. 

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be released to you not later than twenty (20) working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.  

For other assistance you may review the FAQ section of the eFOI site: https://zcwdv320190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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