National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-11-20 10:08:02.941559

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  • REQUEST DENIED

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    Date: 2022-12-14 11:15:45.521461

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Help Stop Online Lending Harassment and Public Humiliation on Social Media and Contacts in phonebook

Requested from NPC by D. S at 10:08 AM on Nov 20, 2022.
Purpose: Online lending apps harassing me Moca moca,Pesoq,Peramoo,Phpocket,PeraBag,Sukilaon,FTlending,PesoOnl
Date of Coverage: 11/01/2022 - 11/19/2022
Tracking no: #NPC-607960021566

S 10:08 AM, Nov 20, 2022

Online lending apps harassing me and I am afraid they are going to post me on social media. They have already contacted the people n my phone book. and I am also afraid that they are going to call my employer. Please help
Moca moca,Pesoq,Peramoo,Phpocket,PeraBag,Sukilaon,FTlending,PesoOnline
Cashbox
Zippeso
HalikCash
PesoGo
EasyPesoPro
TagaCash
Pinoylend
24H peso

S 10:36 PM, Nov 30, 2022

They have invaded my privacy. They shared my ID to my contacts in messenger and they have sent threats, different numbers without the company names. Harassing me

Dear Dotski S,

Greetings!

Thank you for your request dated Nov 20, 2022 10:08:02 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to the unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC citizen’s charter.

Under Executive Order No. 2, s. 2016, it provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter of our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of an appropriate response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://realinagencies11072018-dot-efoi-ph.appspot.com/help
FOI Officer

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