National Privacy Commission

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    Date: 2022-10-12 12:37:55.255147

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    Date: 2022-12-14 09:34:03.061606

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privacy protection violation / harrasment /cyber bullying

Requested from NPC by J. Bugarin at 12:37 PM on Oct 12, 2022.
Purpose: i want them to stop this. ruin my eternal life just because of not paying my debt on time.
Date of Coverage: 10/01/2022 - 10/12/2022
Tracking no: #NPC-648814511890

Bugarin 12:37 PM, Oct 12, 2022 

i am into a mental health problems right now because of those lending application keeps destroying my reputations and doing such a wrong story about me, sending text messages to my references. threats,  that im still feeling frightened to watever they say.. Everyday calling even when i am sleeping. I really need your help to please stop them from doing this. Mababaliw ako ... nadedepress na po ako..

Bugarin 02:34 PM, Oct 12, 2022 

i have also a documents that will provide as my evidence for doing such as harrasment. cybercrime, theathening me to post my identity, my pictures and details. They are also sending text messages of a fake stories to my relatives. It is literally doing such a horrible things such death threats , saying na makapal mukha. They even not stopping calling my families. They already hacked my lists of contacts.


Dear Jenniefer Bugarin,

Greetings!

Thank you for your request dated Oct 12, 2022 12:37:55 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to the unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC citizen’s charter.

Under Executive Order No. 2, s. 2016, it provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter of our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of an appropriate response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://foipmo01032020174159-dot-efoi-ph.appspot.com/help
FOI Officer

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