National Privacy Commission

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    Date: 2021-11-20 12:03:19.867058

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    Date: 2021-11-29 09:22:46.622790

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ONLINE LENDING APPS

Requested from NPC by J. Latorre at 12:03 PM on Nov 20, 2021.
Purpose: To stop these online lending apps to keep on calling & sending sms to all my contacts!
Date of Coverage: 11/15/2021 - 11/20/2021
Tracking no: #NPC-655393266485

Latorre 12:03 PM, Nov 20, 2021 

Good Day, I hope everyone is safe. 

I'd like to file a complaint about these lending apps. They accessed my contacts in my device, called & sent msgs to them. 

LOANCHAMP
FAST CASH
SUNCASH 
L PESO 
EAST CASH

& there are others. 

Just let them stop harassing, bad mouthing, threatening even people from my contact list!


November 29, 2021

Dear Jennifer Ann Latorre,

Greetings!

Thank you for your request dated Nov 20, 2021 12:03:19 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access of your contacts and alleged harassment of lending app.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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