National Privacy Commission

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    Date: 2022-04-26 21:28:27.610982

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    Date: 2022-05-23 09:08:49.419789

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ONLINE HARRASSMENT OF Pesohere Agent/Collector (ONLINE LENDING APP)

Requested from NPC by A. De Torres at 09:28 PM on Apr 26, 2022.
Purpose: To stop online harassment (public posting,creating group chats,public shaming,harassing of contacts)
Date of Coverage: 04/01/2022 - 04/26/2022
Tracking no: #NPC-677897026828

De Torres 09:28 PM, Apr 26, 2022 

Good evening. I am requesting this to stop an online lending app in harassing me and my co-workers. They have no obligations in my liabilities but then they are also being humiliated. I have proofs such as screenshots of their threats, curse and humiliation. I have also a record of my conversation with their agent collector which shows disrespectful words. They invaded my personal privacy including my facebook account. They even created 5 dummy accounts to contact me and my co-workers. Those acts are unacceptable. If you wish to have the proofs, i'm willing to send those. Thank you.


Dear Anabelle De Torres,

Greetings!

Thank you for your request dated Apr 26, 2022 09:28:27 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for ONLINE HARRASSMENT OF Pesohere Agent/Collector (ONLINE LENDING APP).

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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