National Privacy Commission

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    Date: 2022-03-14 16:53:12.873631

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    Date: 2022-03-28 10:14:11.769437

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Unfair Debt Collectors

Requested from NPC by B. Balansag at 04:53 PM on Mar 14, 2022.
Purpose: I want to stop and shutdown the apps. Kuya loan apps they continue harrasing on me and threats me
Date of Coverage: 03/11/2022 - 03/12/2022
Tracking no: #NPC-689974223799

Balansag 04:53 PM, Mar 14, 2022 

. Hi Good Day Mam/Sir i would like to request for help because of scattered by in social media and references. They are not giving me chance to pay even I know that I already pass the due date. I contacted one of their agents but he/she won't believe me that my speaker is broken and cannot answer there calls. I even texted and replied to them that I will pay my debt, just give me more time because I am currently waiting on my salary. They threats me and send a private message to my friends and relatives. Name of online lending is Kuya loan


Dear Benjie Balansag,

Greetings!

Thank you for your request dated Mar 14, 2022 04:53:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unfair Debt Collectors.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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