National Privacy Commission

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    Date: 2021-08-02 11:35:41.698312

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    Date: 2021-08-06 11:38:49.998009

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Invasion of contacts resulting to debt shaming

Requested from NPC by P. Quibol at 11:35 AM on Aug 02, 2021.
Purpose: To stop the harassment
Date of Coverage: 07/31/2021 - 08/02/2021
Tracking no: #NPC-696148108665

Quibol 11:35 AM, Aug 02, 2021 

Hi! I would like to report Cashjeep OLA from sending me threats and unfair debt shaming. They texted all my workmates, friends and family even if it is not under my contact references. They invaded my phonebook contacts. 

Thank you,
Paul Francis Quibol


August 6, 2021

Dear Mr. Quibol,

Greetings!

Thank you for your request dated Aug 02, 2021 11:35:41 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to harassment of an online lending app. We understand that this particular online lending app is sending threats and texting your workmates, friends, and family which are not listed in your contact references.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
FOI Officer

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