National Privacy Commission

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    Date: 2022-01-02 23:45:21.435898

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    Date: 2022-01-21 18:21:25.912427

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Harrassing & Bombarding of Text and Calls on CASHCOW, COCOPESO, Pesokwento

Requested from NPC by C. Austria at 11:45 PM on Jan 02, 2022.
Purpose: stop presurring customer. it will give them depression
Date of Coverage: 01/02/2022 - 01/02/2022
Tracking no: #NPC-718093816793

Austria 11:45 PM, Jan 02, 2022 

is Cashcow, cocopeso really registered to operate? their agent is not okay to talk to.. they sends reminder right away on my contact references eventhough hndi pa nman natatapos ung araw ng due date. at kung ano ano pa sinasabi to me. All threats that they will make a report and submit to CIC, sharing my gov id, face recognition and etc to somewhere. Is that  illegal right?.. kaya nga po may Data Privacy law .. secured daw at hndi isshare ung info namin.


January 21, 2022

Dear Clarice Valerie Austria,

Greetings!

Thank you for your request dated Jan 02, 2022 11:45:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Harrassing & Bombarding of Text and Calls on CASHCOW, COCOPESO, Pesokwento.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

For other assistance you may review the FAQ section of the eFOI site: https://zcwdv320190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/help
FOI Officer

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