National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2021-10-29 06:21:02.378471

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    Date: 2021-11-05 13:28:50.487132

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Spreading scam text message

Requested from NPC by A. Dela Cruz at 06:21 AM on Oct 29, 2021.
Purpose: Investigate and revoked the permit of HOPECASH OLC
Date of Coverage: 10/23/2021 - 10/29/2021
Tracking no: #NPC-730720251181

Dela Cruz 06:21 AM, Oct 29, 2021 

I would like request the hopecash lending company to be banned and tanggalan sila ng permit to operate dhl sa pagkakalat ng txt msg na d aq nagbbyad sa knila infact i was about to pay my balance and still they send txt message to all my contacts that im a scammer.. they ruin my name as well as my family.. please do some action


November 5, 2021

Dear Armida Dela Cruz,

Greetings!

Thank you for your request dated Oct 29, 2021 06:21:02 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Spreading scam text message.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

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