National Privacy Commission

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    Date: 2021-09-12 20:38:15.193080

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    Date: 2021-09-16 12:45:24.198003

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Unfair Debt Collection, Harassment and Life Threat - HALIKA CASH Online App

Requested from NPC by C. Virtucio at 08:38 PM on Sep 12, 2021.
Purpose: To report to NPC, SEC, CYBER CRIME the illegal pratice done by Online Lending App - Halika Cash
Date of Coverage: 09/11/2021 - 09/12/2021
Tracking no: #NPC-748548952090

Virtucio 08:38 PM, Sep 12, 2021 

Good day! I am reporting this illegal practice done by online lending app -Halika Cash. They are using different numbers in calling and sending harassments and life threats. They don't listen even if I assured them that I will pay the overdues and penalties. They keep on sending very rude messages using different numbers.

This has to stop. This app is  not actually helping instead dragging Filipinos down. Thank you for reading my request.


September 16, 2021

Dear MS. VIRTUCIO:

Greetings!

Thank you for your request dated Sep 12, 2021 08:38:15 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access of your contacts of an Online Lending App-HALIKA Cash Online.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

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