National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2022-09-11 22:25:58.846056

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    Date: 2022-10-27 21:06:51.579657

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Report A Violation of the Data Privacy Act

Requested from NPC by J. Galbino at 10:25 PM on Sep 11, 2022.
Purpose: I would like to report a violation of the Data Privacy Act.
Date of Coverage: 09/08/2022 - 09/11/2022
Tracking no: #NPC-776657079044

Galbino 10:25 PM, Sep 11, 2022 

I would like to report the Online Lending Company SunCash for violation of the Data Privacy Act. They've been calling and sending harassing messages to all contacts on my phone.  The following are the numbers being used by said OLA company.  I also have screenshots of the messages that they sent to my colleagues. Thank you.

09197671697
09701611601
09207926810
09207852395
09812393982
09302313134
09302097984
09303970882


Dear Jake Galbino,

Greetings!

Thank you for your request dated Sep 11, 2022 10:25:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to unauthorized access and alleged harassment of your contacts by various online lending apps.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://zcwd20190208-dot-efoi-ph.appspot.com/help
FOI Officer

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