National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-05-21 16:41:06.349128

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2021-05-24 14:58:38.435975

  • REQUEST DENIED

    Your request was denied

    Date: 2021-05-26 08:42:46.077221

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harrasshment and debt shaming

Requested from NPC by m. mercado at 04:41 PM on May 21, 2021.
Purpose: To stop harassing ang sending messages about my loan debt to all my contacts in my cellphone
Date of Coverage: 05/20/2021 - 05/21/2021
Tracking no: #NPC-781541481288

mercado 04:41 PM, May 21, 2021 

pano po ko makakapagreklamo sa lending app po na patuloy akong hinaharass at tinatakot ako na ipopost nila sa social media ang aking kapatid, ina sa lahat ng pornsite  dahil sa aking pagkakautang pati po ang aking mga kaibigan na asa aking contact list ay minemessage din nila, 1 araw plng po past due ang [agkakautang ko ano pong kailangan kong gawin para matitgil po ang pag-iinvade sa privacy ko  babayaran ko nmn po ang pgkakautang ko sila nagkataon lang po na wala pa akong pera

Chin 02:58 PM, May 24, 2021 

May 24, 2021

Dear marvin,

Thank you for your request dated May 21, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for harrasshment and debt shaming.

We received your request on May 21, 2021 and will respond on or before Jun 11, 2021 04:41:06 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster10032017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5QQy03ODE1NDE0ODEyODgM, for request with ticket number #NPC-781541481288.

Thank you.

Respectfully,

Roren Marie Chin
FOI Officer


May 26, 2021

Dear Mr. Mercado,

Greetings!

Thank you for your request dated May 21, 2021 04:41:06 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to harassment of an Online Lending App. We understand that this online lending app has been accessing and using your contact list without your consent.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email-reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Complaints and Investigation Division (complaints@privacy.gov.ph) for drafting of response. 

You may expect our written response within 3-7 working days. However, if the concerned office  determined that this may be a subject of an advisory opinion,  the same will be released to you not later than twenty (20) working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.  

For other assistance you may review the FAQ section of the eFOI site: https://zcwdv320190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

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