National Privacy Commission

Browse over 937 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-01-28 13:44:35.658350

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST DENIED

    Your request was denied

    Date: 2023-02-23 14:01:27.560138

  • 4

    RATE YOUR REQUEST

    How was your request?

09097716003 & 0993519918 this is my number receiving different calls and txt harassing my privacy ri

Requested from NPC by A. Nobleza at 01:44 PM on Jan 28, 2023.
Purpose: Report harassing and violation of my privacy act.
Date of Coverage: 01/20/2023 - 01/28/2023
Tracking no: #NPC-789730382914

Nobleza 01:44 PM, Jan 28, 2023 

I would like to report that my 2 sim card with the number stated are recieving to many calls and text from different number that tag as potential freud . I got scam in my Gcash account and their unauthorized transactions worth almost 7k. And now im recieving different calls saying that i have loan and now their violating my privacy by contacting my contacts relatives , family , my friends, and my colleagues . Their causing  me a depression and panic attack . I settled my loàn that register to my number and im aware of it that i loaned it but the other loan apps i didnt get any notifications .


Dear Azeneth Nobleza,

Greetings!

Thank you for your request dated Jan 28, 2023 01:44:35 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint which should follow our citizen’s charter.

Executive Order No. 2 s. 2016 which provides for guidelines on the full public disclosure in the public service covers only access to information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://foipmo04082020015559-dot-efoi-ph.appspot.com/help
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.