National Privacy Commission

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    Date: 2022-02-27 18:17:00.690846

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    Date: 2022-03-28 10:05:29.264888

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IMMEDIATE TAKEDOWN FOR PESOQ, MADALOAN, CASHME, KUSOG PERA & LOANCHAMP

Requested from NPC by A. Sultan at 06:17 PM on Feb 27, 2022.
Purpose: Revocation of Certificate of Authority to operate
Date of Coverage: 02/10/2022 - 02/20/2022
Tracking no: #NPC-810687859460

Sultan 06:17 PM, Feb 27, 2022 

Hi Sir/Ma'am,

Please do a further investigation to this following  OLA's Company apps: Madaloan, PESOQ, CASHME, KUSOG PERA, & LOANCHAMP to revoke thier certificate of authority to operate because they're collecting high processing fee's and high interest to the borrower in just a short period of time like 7 or 10 days. Aside from it they're using the borrower personal data to engage in unfair collection practices. Accordingly, these have been the subject of various complaints of unauthorized use of personal data that resulted in harassment and shaming of borrowers.


Dear Aisah Sultan,

Greetings!

Thank you for your request dated Feb 27, 2022 06:17:00 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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