National Privacy Commission

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    Date: 2022-12-29 14:50:42.121592

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    Date: 2023-01-19 12:04:47.007640

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Pautang peso online harras me and my contact list

Requested from NPC by W. at 02:50 PM on Dec 29, 2022.
Purpose: To stop online lenders to scam the poor people.
Date of Coverage: 12/22/2022 - 12/29/2022
Tracking no: #NPC-831704738095

None 02:50 PM, Dec 29, 2022 

Hi. I would like to say that I am the victim of online lenders. I only hope that they will help me. But the truth is. That's a scam. I borrow a little bit money,and I repay more on that I reciev. Please help me for what I'm going to do. They're always contact me. And harras me. And my contact list. How can be safe my personal information. I have no money to repay them for the 3225 I got. And they are going to make repay them the amount of 6925. How can I resolve this problems. For them. 
Everyday they said I will make pay the penalty. Everyday is 275 pesos..
Please help me.


Dear Windyjoy fruto,

Greetings!

Thank you for your request dated Dec 29, 2022 02:50:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to the unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC citizen’s charter.

Under Executive Order No. 2, s. 2016, it provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter of our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of an appropriate response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://batchonboard20190219-dot-efoi-ph.appspot.com/help
FOI Officer

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