National Privacy Commission

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    Date: 2022-02-10 15:34:53.067549

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    Date: 2022-03-28 09:47:38.178896

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Harassment from online loan app Zippeso

Requested from NPC by P. Calachan at 03:34 PM on Feb 10, 2022.
Purpose: Stop harassment through calls and texts.
Date of Coverage: 12/08/2021 - 02/10/2022
Tracking no: #NPC-857263885939

Calachan 03:34 PM, Feb 10, 2022 

I did not apply for their loan. Butextsiuess they got my number and details from other lending applications. So they started bombarding me with text messages that i am eligible for their loan offer. I tried to check their offer but did not proceed. Now they keep calling me and texting me even if i already asked them to delete my information. Today, i asked one of their agent to stop callng me and hang up. But 2 other employees called me as soon as i drop the calls. They are harassing me and telling me that they have my personal information. And that they will not remove my name from their list


Dear Paul adrian Calachan,

Greetings!

Thank you for your request dated Feb 10, 2022 03:34:53 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Harassment from online loan app Zippeso.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
FOI Officer

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