National Privacy Commission

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    Date: 2022-03-20 20:04:12.808887

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    Date: 2022-03-28 10:18:23.774996

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Online Lending Scam Victim

Requested from NPC by M. Garcia at 08:04 PM on Mar 20, 2022.
Purpose: Online Lending Scam Victim
Date of Coverage: 02/01/2022 - 03/20/2022
Tracking no: #NPC-928284934517

Garcia 08:04 PM, Mar 20, 2022 

Hello,

I would like to file a complaint against a lending app. It has been calling and sending messages to all my contact numbers saying that I have a loan to them. I hope you can help me with this. This OLA is threatening us and it's scary because I have no idea how they get all my private information. I already deactivated my social media account and deleted my contacts but it seems that they already have a copy of it. 


Thank you and hoping for your prompts response.


Sincerely,
Minnie Ollerie Garcia


Dear Minnie Ollerie Garcia,

Greetings!

Thank you for your request dated Mar 20, 2022 08:04:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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