National Privacy Commission

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    Date: 2022-02-18 20:23:55.482944

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    Date: 2022-03-28 09:55:59.275984

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ONLINE LENDING APP DATA PRIVACY VIOLATION

Requested from NPC by R. MAGON at 08:23 PM on Feb 18, 2022.
Purpose: REPORT DATA PRIVACY VIOLATION
Date of Coverage: 01/01/2022 - 02/18/2022
Tracking no: #NPC-968038205809

MAGON 08:23 PM, Feb 18, 2022 

I would like to request an information on how can I file a charge against data privacy violation of an online lending app.

despite of my plea , I even humbly beg them to spare me sometime due to my inay passed away, they didn't considered.

They even threaten my life and my son, who is a minor.

They keep harrasing my whole family and will call during late hours to order us to pay.

They even posted me in the social media (FB) and calling me scammer and a prostitute.

Hope you can help me with this matter


Dear RASCILLE MAGON,

Greetings!

Thank you for your request dated Feb 18, 2022 08:23:55 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for ONLINE LENDING APP DATA PRIVACY VIOLATION.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

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