National Privacy Commission

Browse over 937 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-09-13 14:11:36.060139

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST DENIED

    Your request was denied

    Date: 2021-09-16 12:47:15.209222

  • 4

    RATE YOUR REQUEST

    How was your request?

harassment of HAPPYLEND/RUSHLOAN online lending apps

Requested from NPC by M. Guzman at 02:11 PM on Sep 13, 2021.
Purpose: for possible filing of complaint and cessation of operations of HAPPYLEND/RUSHLOAN online lending
Date of Coverage: 09/09/2021 - 09/13/2021
Tracking no: #NPC-976706954282

Guzman 02:11 PM, Sep 13, 2021 

hi,
this is to formally complain the online lending apps HAPPYLEND/RUSHLOAN for the malicious and threatening manner in which they collect payments for loans.  they obtain access to contacts without knowledge and express consent and will text demeaning, malicious, threatening information and use foul and vulgar words.


September 16, 2021

Dear MS. GUZMAN:

Greetings!

Thank you for your request dated Sep 13, 2021 02:11:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for harassment of HAPPYLEND/RUSHLOAN online lending apps.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.