National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2022-02-28 16:40:41.110824

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  • REQUEST DENIED

    Your request was denied

    Date: 2022-03-28 10:06:07.562780

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TAKEDOWN OF CATCHCASH ONLINE LENDINGS SUCH AS CASH GO, CASH MORE, HOPE CASH, HOME PESO, CASH CASH

Requested from NPC by M. Estado at 04:40 PM on Feb 28, 2022.
Purpose: business and personal
Date of Coverage: 02/15/2022 - 02/28/2022
Tracking no: #NPC-982209116368

Estado 04:40 PM, Feb 28, 2022 

For the violation of RA no.9475 or the Lending Company Regulation Act of 2007 
RA No. 3765 Truth in Lending Act
RA No. 7394 Consumer Act of the Philippines
RA No. 10173 Data Privacy Act of 2012 for illegaly collecting my contacts and accessed of my messenger
RA No. 10175 Cybercrime Prevention Act of 2012 for dishonor, discredit.


Dear Ma Irene Estado,

Greetings!

Thank you for your request dated Feb 28, 2022 04:40:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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