National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-06-21 09:07:57.648316

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  • REQUEST DENIED

    Your request was denied

    Date: 2022-06-26 22:31:43.897293

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To stop online lending harassment and invading privacy

Requested from NPC by R. Sarmiento at 09:07 AM on Jun 21, 2022.
Purpose: To stop sending message to my contacts and harassing them. Public Shaming, defamation,liable privacy
Date of Coverage: 06/18/2022 - 06/21/2022
Tracking no: #NPC-992467675009

Sarmiento 09:07 AM, Jun 21, 2022 

I would like to report online lending company Cash In,Funpera,Suncash,and Cashbee they sending messages to my contacts without my permission,saying their are my garantor and forcing them to pay in behalf of me,they also threatening us saying the word Ipapapatay ko buong pamilya mo,ipapasunog ko bahay nyo,pokpok at estapadora. They made a groupchat and forced me and  all my FB friends to pay,upon checking the admin name is Daniel Santos who is the legal department head of online lendingph. It cause me lack of sleep and appetite i was not able to work properly, it causes stress and fear to my fa

Sarmiento 09:12 AM, Jun 21, 2022 

I can share with you the screenshot shot of the text messages and groupchat he created yesterday together with his picture


Dear Roxane Sarmiento,

Greetings!

Thank you for your request dated Jun 21, 2022 09:07:57 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged harassment, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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