National Privacy Commission

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    Date: 2021-09-28 01:54:45.761186

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    Date: 2021-10-06 10:48:20.396259

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OLA THREATS, PHONEBOOK CONTACS ACCESSING AND SHAMING

Requested from NPC by J. ABROGINA at 01:54 AM on Sep 28, 2021.
Purpose: Prevent OLAs from using grave threats and shaming and prevent them from.accessing phonebook contacts
Date of Coverage: 09/01/2021 - 09/28/2021
Tracking no: #NPC-003165233306

ABROGINA 01:54 AM, Sep 28, 2021 

Hi, i would like to request for information regarding different OLAs.
This is related to their use of grave threats and shaming their clients. They are sending threats and telling me to reply to their texts, but when i reply, they are not acknowledging it maybe because the numbers they are using are computer generated. Their customer service cannot be contacted and they wont give me any contact information when i asked for it.

TACOPAY, HALIKA CASH, DIGIDO, OLA, MONECAT, PESOQ, PESOMIO, LPESO, PESOIN.

THANKS!


October 6, 2021

Dear MR. ABROGINA,

Greetings!

Thank you for your request dated Sep 28, 2021 01:54:45 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for OLA THREATS, PHONEBOOK CONTACS ACCESSING AND SHAMING.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
FOI Officer

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