National Privacy Commission

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    Date: 2021-10-08 19:57:19.197492

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    Date: 2021-10-18 08:44:17.675161

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Laon app breach of privacy

Requested from NPC by M. Quimson at 07:57 PM on Oct 08, 2021.
Purpose: To investigate the breach being done by an E-perash collections agent
Date of Coverage: 09/30/2021 - 10/08/2021
Tracking no: #NPC-040474044125

Quimson 07:57 PM, Oct 08, 2021 

Good evening. Will there be a chance for an appropriate actions to those loan app companies and their agent who have been calling the references despite the given update and explanation and partial payment advice just to be able to collect and humiliate theie client. Thank you.


October 18, 2021

Dear Maria Lourdes Quimson,

Greetings!

Thank you for your request dated Oct 08, 2021 07:57:19 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Laon app breach of privacy.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
https://efoi-ph.appspot.com/help
FOI Officer

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